Marketing & Advertising: We use professional photography & leverage all major booking platforms to promote properties effectively: Airbnb, VRBO, Booking.com, Expedia, Stayz & direct bookings.
Guest Relations: Our team handles bookings, communication, and guest inquiries with warmth and professionalism, ensuring a seamless experience for both owners and visitors.
Property Maintenance: We coordinate housekeeping & regular maintenance/repairs to keep your property in exceptional condition. As long-time locals, we are well-connected to a variety of trades & service businesses.
Pricing & Revenue Management: We strategically price each individual night according to the season, week & day. Holidays & events are significant demand factors we account for. We adjust our units’ calendars after each booking to minimize downtime between stays.
Improvement Consultations: As investors, ourselves, we understand what improvements are cost-effective, & we provide complimentary consultations. We pass on our designer discounts with several retailers at no cost. If you need renovations, we are connected to local, trusted contractors.
Tax & Licensing Coordination: We take care of acquiring appropriate Municipal & Provincial licenses, so you don’t have to. We collect & remit sales taxes on your behalf.
Non-Resident Remissions: For our Non-Resident clients, we handle monthly revenue remissions.
Here are real examples of how much properties earn with Whistler Stays. Taxes, booking & cleaning fees are all additional to these figures.
We handle the big things, and the little things. Whether it's making a warranty claim on an item in your home, or helping you source new furnishings, we help you take care of it. We're a small, experienced team you can reach any time. No departments to sift through, no delays.
Charged only on net rental revenue (not on taxes, booking fees & cleaning fees). No hidden nor extra fees. Our fee includes professional photography, Municipal business license, linens & towels, & small operating items such as light bulbs & batteries.
Well-appointed units deserved greater time & investment from Property Managers. We noticed standout units were being managed the same as average ones. Since our start, our strategy has been investing more time, energy & resources into each unit we manage. The result is a better maintained unit, & higher earnings for owners.
Fees usually range from 20-40%. The higher fees are typically charged by the longstanding companies who were able to drive more market activity before the advent of Airbnb & VRBO. The lower fees are typically charged by companies with little in-person care of units and less comprehensive service.
While it's often overlooked, it's important to consider whether a company charges their fee on the net or gross revenue, as this makes a material difference to the true fee.
Other considerations are whether a company takes margin on the cleaning fee, maintenance & other services.
While management fees are an important consideration, they are only part of the equation. Earnings on similar units vary widely by different managers. It's key to ask for historical performance figures.
Well-located, renovated units with attractive amenities can earn as follows in net revenue (taxes, booking fees & cleaning fees are extra):
Investors often underestimate the disparity in earnings between average and standout units. Increasingly, the traveler coming to Whistler is seeking an experience in the accommodation itself, and is willing to pay a significant premium for it.
Choosing a Property Manager is similar to choosing a Realtor - the right brokerage, or company is less important than the person carrying out the work. It's key to understand who will actually be inspecting your property, vetting guests, helping you with various property needs etc.
A common frustration with larger companies is the standardization of operations which turn your property into just another number, and the layering of departments resulting in poor service.
By working with select properties that perform well, we are able to provide a high standard of service & property care, invest the time into optimizing revenue, all while charging a modest, inclusive fee.
While it's easy to focus on the management fee, when deciding between companies, it's key to ask for historical performance figures on comparable units. Performance varies greatly between companies.
Generally speaking, Phase 1 properties are allowed to be rented nightly, with no limits on rentals. These are typically located around the Main Village, Upper Village, Creekside or Niklaus North areas. Examples of phase 1 complexes are Montebello, Fitzsimmons Walk, Sunpath, Gables, Lagoons, Blackcomb Greens, Snowbird, Pinnacle Ridge, Cedar Hollow, Cedar Ridge, Pinnacle Ridge, Taluswood, Englewood Greens.
To rent a unit nightly in Whistler, a valid Municipal Business License with the RMOW, plus registration with the BC Short-Term Rental Registry are required. Whistler Stays handles registration of both licenses & pays the annual cost of the RMOW license.
Yes. Whistler is not subject to the Federal Foreign-buyer purchase ban, nor is it subject to the BC Foreign-buyer property transfer tax.
For Foreigners, a portion of rental income is withheld by their Property Manager each month and remitted to the Canada Revenue Agency.